Information we collect
We collect account details, organisation information, tender records, uploaded documents, usage logs, support messages, billing records, and technical data needed to operate the platform.
Legal
How VaseBid collects, uses, stores, and protects personal information.
We collect account details, organisation information, tender records, uploaded documents, usage logs, support messages, billing records, and technical data needed to operate the platform.
We use information to provide tender discovery, AI analysis, compliance workflows, bid collaboration, document vault services, notifications, billing, support, security monitoring, and audit trails.
We may share information with service providers that support hosting, storage, payments, notifications, analytics, AI processing, security, and e-signature workflows, subject to appropriate confidentiality and processing controls.
We retain records for as long as needed to provide the service, meet legal or audit obligations, resolve disputes, and preserve tender governance evidence.
Users may request access, correction, export, restriction, or deletion of personal information where applicable law permits.
This public policy summary is provided for product transparency and should be reviewed with legal counsel before relying on it as formal legal advice.